Standard Psychological Fees

You can engage in psychology treatment without any referral at all. Just book in and come along. However, if you would like to access rebates for some of your sessions, you will need to follow the steps outlined below for Medicare or Private Health Fund claiming.

Initial Session Cost:

  • Initial Session for Child/Adolescent is a Parent Only Session (long consultation 80 mins) – $315 (Private Health Rebates Available)
  • Initial Adult Session (50 mins) – $265 (Medicare Rebates Available)

Subsequent Session Cost:

  • Subsequent Psychology Session (50 min) – $250 (Medicare Rebates Available)
  • Concession Rate for Full Time University Students & Health Care Card Holders – $210 (Medicare Rebates Available)

PLEASE NOTE: For all Child/Adolescents under the age of 16, parents are first invited to attend a parent-only appointment. This parent-only session will gather all relevant background information, developmental history and parent treatment goals, and give you an opportunity to discuss the process of child/adolescent therapy before your child/adolescent commences treatment. This is a long consultation and does not require your child/adolescent to be present.

To make an initial appointment at with Shannyn, call our reception team Mon-Fri 9am-5pm on 0422 868 056, Book Online, or email us at


Shannyn is an approved Medicare Provider.

Medicare offers rebates of $96.65 per session on psychology sessions when you are referred by your GP, Psychiatrist or Paediatrician under a Medicare Mental Health Care Plan (MHCP).

Medicare has set up a Better Access to Mental Health Initiative which aims to improve the outcomes for individuals who have a mental health condition through better access to evidence-based treatment. Under this initiative Medicare rebates (for up to 10 sessions per calendar year) are available by visiting your GP, Paediatrician, or Psychiatrist and discussing with them your eligibility for this service. If you are eligible, you will be given a ‘Mental Health Care Plan’ referral to your treating psychologist. 

Please note – GPs prefer you book this as a double appointment and state that you would like to discuss getting a Mental Health Care Plan at the time you are making your booking. For child referrals, ask your GP clinic whether they would like you to bring your child to the appointment.

Please speak to our reception team at Shannyn Wilson Psychology to find out more.

Private Health Insurance

If you are not claiming rebates through Medicare, you may wish to claim a rebate on sessions through your Private Health Insurance, dependent upon your extras benefits. Please speak with your Insurance Company to determine your level of cover.

Cancellation Policy

Shannyn takes pride in providing a consistent approach to treatment and continued client care.

As there can be a high demand in appointments, especially during pandemic times, our cancellation policy is in place to allow for a more efficient booking system for all individuals and families. This also increases availability of appointments to others if you are unable to attend your booked appointment.

If for some reason you need to cancel or reschedule your appointment, please contact Shannyn Wilson Psychology as early as possible, to ensure that your reserved appointment time can be free to be offered to someone else in need.

In the event of a cancellation, you will be offered to opportunity to change your face-to-face appointment to a Telehealth appointment. If you choose to cancel the appointment completely, the following cancellation fees will apply:

  • More than 48hrs notice = no fee charged
  • Between 24-48 hrs notice = 50% of session cost cancellation fee will apply
  • Less than 24 hrs notice = full session fee amount will apply

*  Please be mindful that our SMS reminder service is a courtesy reminder sent the day before your scheduled appointment and should not be relied upon if needing to reschedule or cancel your appointment.

Please note that Medicare and Health Insurance rebates are not applicable to cancellation fees.

Thank you for you assistance with this. 

If you or someone you live with is experiencing COVID symptoms or has tested positive in the past 7 days prior to your appointment, please call to reschedule your appointment. You will be required to wear a face mask in the clinic and sanitise your hands upon arrival. Children under the age of 8 are exempt from wearing a mask. Thank you.